Frequently Asked Questions

Everything you need to know about shopping with C&K

What are your standard shipping times?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

How can I return an item I am not satisfied with?

C&K offers a 30-day return policy for most items. Products must be in their original packaging and unused condition. Simply visit our Returns Portal to start your request.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey.

Do you offer any warranties on electronics or home goods?

Many of our products come with a standard 1-year manufacturer warranty. Please check the specific product description page for detailed warranty information.

How do I apply a discount code to my purchase?

You can enter your promotional code at the checkout screen in the 'Discount Code' field. The total will automatically update to reflect your savings before you finalize the payment.